Terms of Use
Last updated: March 2026
Acceptance of Terms
By accessing or using this website, you agree to these Terms of Use. If you do not agree, please discontinue use of the site.
Services
GoldMarks Virtual Support provides virtual assistant services focused on administrative, operational, and project support for small businesses and entrepreneurs.
Services may include, but are not limited to:
-
- Research and information gathering
-
- Client communications and coordination
-
- Document preparation and formatting
-
- Workflow and process support
-
- Operations and general administrative assistance
-
- Calendar and inbox management
Services are customized to each client based on agreed scope and priorities.
Booking & Scheduling
Services and calls must be scheduled in advance using an approved scheduling platform.
Clients are responsible for:
-
- Providing accurate information during booking
-
- Attending scheduled calls on time
-
- Communicating any changes in advance
Payments & Prepaid Hours
Payment is required in advance of services
-
- Payments are processed through secure third-party providers
-
- Prepaid service hours must be used within 12 months of purchase and will expire after that time.
-
- Any cancellation, rescheduling, or refund terms will be communicated at the time of booking or in a separate agreement
Client Responsibilities
To ensure effective service delivery, clients agree to:
-
- Provide necessary access to tools, files, or systems
-
- Respond to requests for information in a timely manner
-
- Maintain clear communication throughout the engagement
GoldMarks Virtual Support is not responsible for delays or incomplete outcomes resulting from missing information or lack of access.
Confidentiality
All client information shared during the course of services is treated as confidential and used solely for the purpose of delivering agreed-upon services.
Information will not be shared or disclosed without consent, except where required by law.
Website Use
You agree not to:
-
- Use the website for unlawful purposes
-
- Attempt to gain unauthorized access to systems or data
-
- Copy or distribute content without permission
Intellectual Property
All content on this website is the property of GoldMarks Virtual Support and may not be used without written permission.
Limitation of Liability
Services and website content are provided as is. GoldMarks Virtual Support is not liable for indirect or consequential damages arising from use of this website or services.
Third-Party Services
This website may include links to third-party platforms (such as scheduling or payment providers). GoldMarks Virtual Support is not responsible for their content or policies.
Changes to Terms
These Terms may be updated at any time. Continued use of the website constitutes acceptance of any changes.
Governing Law
These Terms are governed by the laws of the State of Washington, United States.