Services
Practical operational and strategic assistance so you can stay focused on leading your business
How We Can Work Together
Work begins with understanding your priorities and where support will make the greatest impact.
Not seeing exactly what you need? Contact me here. Not every type of support is listed here, and I’m happy to discuss your specific needs.
Research & Decision Support
When you’re weighing options and need a clear next step, I research the choices, organize the information, and present practical recommendations so you can move forward with confidence.
• Trade show and event research, planning, and vendor evaluation
• Travel research and itinerary planning
• Vendor, platform, and software research to help you evaluate options
• Pros, cons, and next steps to support a clear decision
Strategic Messaging & Communications
Ensuring your message is clear, aligned, and impactful.
• Turning complex ideas into simple, audience-friendly language
• Website content review
• Clarifying and strengthening existing messaging
• Outreach messaging and follow-up communication
• Presentation development and slide improvement (Google Slides, PowerPoint)
Project & Operations Support
Bringing structure to projects with multiple moving parts.
• Trade show and event coordination, logistics, and execution support
• Project coordination and task tracking
• Workflow documentation and process improvement
• SOP development
• Onboarding and offboarding systems
• Internal organization & systems setup in Google Docs or your preferred platform
Executive Admin Support
Reliable support for the day-to-day details that keep things running smoothly.
• Meeting coordination, agenda prep, and follow-up documentation
• Expense tracking, reconciliation, and reporting
• Inbox organization and email management
• Calendar management and scheduling
• Document formatting, proofreading, and final polish
• Online form setup (Google Forms)
• Digital asset organization and file management
• Shared drive setup and file organization
• Password organization and secure access management
Website & Content Operations
Keeping your website and digital content organized, current, and running smoothly
• Newsletter and blog formatting, publishing and distribution
• Website content updates (WordPress, Squarespace)
• Website checks for broken links, formatting issues, and outdated content
• Content uploads (client-provided) and scheduling
• Content calendar setup and organization
Platform & Guest Support
Supporting the platforms and collaborations that drive your visibility and growth
• LinkedIn profile updates and post uploads
• Podcast show notes formatting and upload support
• YouTube video uploads and description formatting
• Guest coordination, scheduling, and follow-up
Personal & Lifestyle Support
Support that extends beyond day-to-day business tasks, helping manage logistics, planning, and personal requests that fall outside a traditional to-do list.
• Personal travel research, booking, and itinerary planning
• Gift research, ordering, and coordination
• Reservations and personal event planning
• Personal scheduling and household coordination
• Research and comparisons for personal purchases and decisions
I worked closely with Susan as we helped build a fisheries certification program for the State of Alaska from the ground up, and she was a true partner in that work.
It was complex work with competing perspectives, strong personalities, and constant demands. Susan kept the details straight, the communication moving, and the process on track.
She has a real ability to manage a lot of moving pieces, stay on top of the details, and make sure nothing falls through the cracks.
Peter Marshall
Founder, RS Standards
How We Begin
Clear communication. Reliable follow-through.
Every engagement begins with a complimentary 30-minute conversation. We’ll discuss your priorities, and determine whether the support is a good fit.
If we decide to move forward, you’ll purchase a block of hours and we’ll begin with a focused onboarding session to align on scope, communication, and expectations.