Services

Practical operational and strategic assistance so you can stay focused on leading your business

How We Can Work Together

Work begins with understanding your priorities and where support will make the greatest impact.

If you don’t see exactly what you need listed below, reach out. Not every type of support is listed here, and I’m happy to discuss your specific needs.

When you’re unsure which direction to take, I research the options, organize the information, and present clear recommendations so you can make confident decisions.

• Vendor and platform evaluation with clear comparisons and recommendations
• Event planning, travel, and industry research

• Research summaries with practical recommendations
• Tools and software evaluation
• Clear briefings that organize information and outline next steps

Ensuring your message is clear, aligned, and impactful.

• Website content review
• Clarifying and strengthening existing messaging
• Turning complex ideas into simple, audience-friendly language
• Outreach messaging and follow-up communication
• Presentation development and slide improvement (Google Slides, PowerPoint)

Bringing structure to projects with multiple moving parts.

• Trade show and event coordination

• Project coordination and task tracking
• Workflow documentation and process cleanup
• SOP development
• Onboarding and offboarding systems
• Internal organization / systems setup (Google Docs or your preferred platform)

Reliable support for the day-to-day details that keep things running smoothly.

• Travel and meeting coordintation

• Inbox clean-up, organization, and email management
• Calendar management and scheduling
• Document formatting, proofreading, and polishing
• Branded PDFs and fillable forms
• Online form setup (Google Forms)
• Digital asset organization and file management
• Cloud-based file sharing setup
• Password organization and secure management

Keeping your website and digital content organized, current, and running smoothly

• Newsletter and blog formatting and publishing
• Newsletter formatting and distribution
• Website content updates (WordPress, Squarespace)
• Fix broken links and outdated content
• Content uploads and scheduling (client-provided content)
• Content calendar organization

Supporting the platforms and collaborations that drive your visibility and growth

• LinkedIn post uploads and profile updates
• Podcast show notes formatting and upload support
• YouTube video uploads and description formatting
• Guest coordination and follow-up 

Support that extends beyond day-to-day business tasks, helping manage logistics, planning, and requests that fall outside a traditional to-do list.

• Travel research, booking, and itinerary planning
• Client and team gift research and coordination
• Event and reservation planning
• Personal scheduling and household coordination
• Thoughtful research for personal purchases and decisions

Ask a question
I worked closely with Susan as we helped build a fisheries certification program for the State of Alaska from the ground up, and she was a true partner in that work. She brings structure, follow-through, and good judgment that keep things moving in the right direction. Susan is good at managing a lot of moving pieces and keeping things organized. She keeps track of the details so nothing falls through the cracks.
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Peter Marshall
Founder, RS Standards

How We Begin

Clear communication. Reliable follow-through.

Every engagement begins with a complimentary 30-minute conversation. We’ll discuss your priorities, and determine whether the support is a good fit.

If we decide to move forward, you’ll purchase a block of hours and we’ll begin with a focused onboarding session to align on scope, communication, and expectations.

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