Services
Senior-level operations and project support so you can stay focused on leading your business.
How We Can Work Together
Work begins with understanding your priorities and where support will make the greatest impact.
Research & Decision Support
When you’re weighing options and need a clear next step, I research the choices, organize the information, and present practical recommendations so you can move forward with confidence.
• Research summaries
• Vendor and platform comparisons
• Event and trade show planning
• Decision briefs with recommended next steps
Strategic Messaging, Communications & Content
Ensuring your message is clear, aligned, and impactful.
• Website messaging and content review
• Presentation development and improvement
• Marketing materials review and development
• Stakeholder and partnership outreach
• Newsletter and content publishing
•Content planning and scheduling across your channels
Project & Operations Support
Building the plan, then bringing structure to the projects and operations that keep the business running.
• Projectplans built, tracked, and managed through completion
• Custom trackers and hubs built around how you actually work
• Workflow documentation and SOPs
• Workflow review and AI-assisted improvements
• Onboarding and offboarding systems
• Trade show and event planning, logistics, and execution support
Executive Support
The day-to-day details that shouldn’t be taking up your time.
• Meeting scheduling, agenda prep, and follow-up documentation
• Travel planning and expenses
• Inbox and calendar management
• Document formatting, proofreading, and final polish
• File organization and document management
Not seeing exactly what you need? Not every type of support is listed here, and I’m happy to discuss your specific needs.
I worked closely with Susan as we helped build a fisheries certification program for the State of Alaska from the ground up, and she was a true partner in that work.
It was complex work with competing perspectives, strong personalities, and constant demands. Susan kept the details straight, the communication moving, and the process on track.
She has a real ability to manage a lot of moving pieces, stay on top of the details, and make sure nothing falls through the cracks.
Peter Marshall
Founder, RS Standards
How We Begin
Clear communication. Reliable follow-through.
Every engagement begins with a complimentary 30-minute conversation. We’ll discuss your priorities, and determine whether the support is a good fit.
If we decide to move forward, you’ll purchase a block of hours and we’ll begin with a focused onboarding session to align on scope, communication, and expectations.